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Jobber

Field Service Management Platform

Jobber helps field service businesses streamline operations with scheduling, invoicing, and customer management tools. Tradespeople and service providers use it to save time on admin tasks, improve job efficiency, and boost customer satisfaction. Ideal for UK small to medium-sized enterprises in home services, it scales from solo operators to teams, offering mobile access and real-time updates for better productivity and profitability.

3.4
(14 ratings)

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Pros & Cons

Pros

  • Streamlines scheduling to reduce travel time and boost job completion rates
  • Integrated invoicing accelerates payments and improves cash flow
  • Mobile-first design empowers field teams with real-time updates
  • Comprehensive reporting helps track business growth and profitability

Cons

  • Learning curve for advanced features may require initial training
  • Higher tiers can become costly for rapidly scaling teams
  • Limited customisation options compared to enterprise-level software

Key Features

  • Intelligent scheduling automates job assignments and route optimisation for efficient fieldwork
  • Automated invoicing generates and sends bills instantly, speeding up payments
  • Customer CRM manages leads, bookings, and communications in one place
  • Mobile app access enables teams to update jobs on the go
  • Financial reporting provides insights into revenue and profitability
  • Team management tools track time, expenses, and performance metrics
  • Online booking portal lets customers self-schedule for 24/7 convenience

Who Is It Best For?

Jobber is ideal for field service businesses such as plumbers, electricians, landscapers, and HVAC technicians seeking to optimise operations and reduce administrative burdens. It fits small to medium-sized enterprises in the UK home services sector, where mobile teams need real-time scheduling and customer communication. Businesses benefit from its scalability as they grow, allowing seamless transition from solo traders to larger crews. However, large enterprises with complex ERP needs might require more customised enterprise solutions, whilst non-service industries may find it less relevant.

Pricing Model

Jobber features a 14-day free trial with no credit card required, followed by tiered plans starting from £30-50/month for solo operators. Core plans range from £50-100/month for small teams, whilst Plus and Premium tiers from £100-200/month add advanced features like CRM and reporting. Enterprise pricing is custom, billed annually or monthly, with discounts for longer commitments.

Integrations & Support

Jobber integrates with over 100 apps including QuickBooks, Xero, Google Calendar, and Stripe for payments. It supports Zapier for custom automations and connects to industry-specific tools like GPS trackers and inventory systems. Businesses can build seamless workflows for accounting, marketing, and CRM, enhancing overall efficiency without data silos.

In-Depth Review & Brand Story

Everything you need to know about this tool

Jobber stands as a robust field service management platform designed to empower UK tradespeople and service businesses in optimising their daily operations. From scheduling jobs to handling payments, it addresses the unique challenges faced by mobile workforces, ensuring efficiency and customer satisfaction. Businesses in sectors like plumbing, landscaping, and electrical services rely on Jobber to transform chaotic workflows into streamlined processes, ultimately driving profitability and growth.

What is Jobber?

Jobber is a comprehensive software solution tailored for field service professionals, offering tools to manage everything from client bookings to team coordination. It eliminates the need for disparate apps by centralising scheduling, invoicing, and customer relationship management into an intuitive platform. UK businesses appreciate its focus on real-world service demands, such as on-the-go updates and quick payment processing, which save hours of administrative work each week.

Founded with the vision of simplifying field operations, Jobber has grown into a trusted name among small to medium enterprises, supporting thousands of users across various trades. The platform’s mobile-centric approach ensures that field technicians can access job details, capture signatures, and log time without returning to the office. This not only enhances productivity but also provides business owners with actionable insights through dashboards that track performance metrics like job completion rates and revenue trends.

For organisations seeking scalability, Jobber adapts as teams expand, incorporating features like multi-user access and advanced reporting. Its emphasis on user-friendly design means even non-tech-savvy users can quickly adopt it, reducing onboarding time and maximising return on investment from day one.

Key Features

  • Smart Scheduling: Automatically assigns jobs based on technician availability, skills, and location to minimise downtime
  • Automated Invoicing: Creates and sends professional invoices with one click, integrating payment options for faster collections
  • Customer Portal: Allows clients to book appointments online, view job history, and pay bills securely
  • Mobile App: Provides full functionality for iOS and Android, including GPS tracking and photo uploads for job documentation
  • Team Dispatch: Enables real-time communication and status updates to keep crews aligned throughout the day
  • Financial Tools: Tracks expenses, generates profit reports, and forecasts cash flow for better financial planning
  • Marketing Automation: Sends targeted emails and reviews requests to nurture leads and retain customers
  • Custom Forms: Builds tailored intake and job forms to capture specific client information efficiently

Benefits for Businesses

Businesses adopting Jobber experience significant operational efficiencies, often reducing administrative time by up to 40% through automation. This allows owners to focus on growth rather than paperwork, with features like instant invoicing improving cash flow by accelerating payments. For UK service providers, the platform’s compliance with local standards ensures smooth operations without legal headaches.

The ROI is evident in enhanced customer satisfaction, as quicker responses and transparent updates build trust and encourage repeat business. Teams report higher morale due to organised schedules that prevent overbooking or missed jobs, whilst owners gain visibility into metrics that inform strategic decisions. Overall, Jobber delivers tangible value by scaling with business needs, from solo traders to established firms.

In a competitive market, Jobber’s emphasis on mobile accessibility sets it apart, enabling field staff to work smarter and safer. Companies see improved profitability through better resource allocation, making it a worthwhile investment for any service-oriented organisation.

Use Cases and Applications

For a plumbing company in Manchester, Jobber simplifies emergency call-outs by allowing instant dispatching and route optimisation, ensuring technicians arrive promptly and bill accurately on-site. This real-time capability turns chaotic days into structured workflows, reducing customer wait times and increasing job throughput.

Landscaping firms in London use it to manage seasonal demands, scheduling crew rotations and tracking material costs via integrated expense logging. The customer portal empowers homeowners to request quotes and approve work digitally, streamlining the entire process from lead to completion.

Even HVAC providers in Scotland leverage Jobber for maintenance contracts, automating reminder emails and service reports to foster long-term client relationships. These scenarios highlight how the platform adapts to diverse trades, delivering customised efficiency that drives revenue growth and operational excellence across the UK.

Integration & Ecosystem

Jobber seamlessly connects with essential business tools, creating a unified ecosystem that eliminates data entry duplication. Integrations with accounting software like Xero and QuickBooks automatically sync invoices and payments, whilst calendar apps ensure no scheduling conflicts. This interoperability enhances workflows, allowing businesses to maintain accurate records without switching between platforms.

For advanced users, Zapier support opens doors to custom automations, such as triggering marketing campaigns post-job completion. The result is a flexible network that grows with the business, supporting everything from CRM enhancements to payment gateways, and ensuring Jobber remains a central hub for field service operations.

Pricing and Plans

Jobber’s pricing structure is designed to accommodate businesses at different stages, starting with a free trial to test features without commitment. Entry-level plans suit solo operators from £30-50 per month, including basic scheduling and invoicing. As teams grow, mid-tier options from £50-100 per month add team management and CRM capabilities.

Higher plans, ranging from £100-200 per month, unlock advanced reporting and unlimited users, ideal for expanding enterprises. Custom enterprise solutions are available for larger operations, with flexible billing cycles—monthly or annual for potential savings. This tiered approach ensures value aligns with usage, helping UK businesses optimise costs whilst accessing scalable tools.

Exclusive Savings on Jobber

UK businesses looking to maximise value on Jobber subscriptions can explore exclusive perks and discounts through PerkLedger. Our platform aggregates verified deals from field service providers, helping companies reduce software costs by up to 20%. Additionally, PerkLedger’s Discovery Rewards programme allows members to earn cashback on eligible purchases, turning routine software investments into tangible savings opportunities. Access these benefits through our website, browser extension, or mobile app to stay updated on the latest Jobber offers.

Getting Started with Jobber

Implementing Jobber begins with signing up for the free trial, where users can import existing data like client lists and schedules effortlessly. The onboarding process includes guided tutorials and setup wizards that configure the platform to match specific business needs, such as custom job types or team roles. Within hours, teams can start using the mobile app for fieldwork.

To maximise benefits, businesses should train staff on key features like dispatching and reporting, leveraging Jobber’s knowledge base for tips. Regular reviews of analytics help refine processes, ensuring the tool evolves with the organisation. With dedicated support, UK users quickly realise productivity gains, making the transition smooth and rewarding.

Ultimately, Jobber empowers service businesses to operate more intelligently, focusing on what matters most: delivering exceptional work. By integrating it into daily routines, companies not only save time but also position themselves for sustainable growth in a demanding market.

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